Social Services

LIFE – Local Integration & Family Empowerment

Reception & Replacement program helps link refugees overseas with local families or friends (called local ties) who are willing to provide help to resettle refugees. Our case managers work with local ties to let them know when the refugees will arrive, give resettlement grants to newly arrived refugees, provide orientation, and ensure that they find employment and adequate housing.

Family Strengthening

Training program teaches family skills to significantly improve parenting skills and family relationships, reduce problem behaviors, prevent delinquency, avert alcohol and drug abuse, and improve social competencies and school performance for children.

Telecommunication Education & Assistance in Multiple Languages

TEAM:  Free-of-charge service to consumers who are not proficient in English to assist with any questions, concerns, or to resolve telephone bill complaints.

CHANGES:  Free-of-charge service to consumers who are not proficient in English to assist with any questions, concerns, or to resolve gas and electric bill questions/complaints.

Transitional Subsidized Employment

Provide subsidized employment opportunities for CalWORKs participants. Typically, clients are assigned to work in public agencies or private non-profit organizations.

Help overcome barriers to employment through fully supervised, paid work experience, and paid on-the-job training (OJT) to enable participants to secure unsubsidized employment after completion of their work assignment.

Victims of Human Trafficking

Provide comprehensive case management services to human trafficking survivors and their families. Case managers work in collaboration with law enforcement and community partners to help rebuild survivors’ lives and help them reintegrate into their communities.

Metro’s LIFE – Low Income Fare is Easy

Provide low income people throughout Los Angeles County with a network of safe and emergency transportation via bus tokens or taxi coupons.